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Platform Update: Room 303, A Call Center Chat Application for Internal Communication Between Agents and Manager
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Author: Mckay Bird
Internal communication and collaboration are vital to any organization — even without the global work-from-home…
Read time: 1 min
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Platform Update: Distributed Agent for Call Centers
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Author: Mckay Bird
Advancing Innovation A decade ago, the idea of integrated agents using an omnichannel communication solution…
Read time: 1 min
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TCN Launches List Management Services for Its Comprehensive Cloud Contact Center Platform
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Author: TCN
St. George, Utah – April 21, 2020 – TCN, Inc., a leading provider of cloud…
Read time: 2 min
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TCN Launches New Natural Language Compliance Tool for Its Comprehensive Cloud Contact Center Platform
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Author: TCN
St. George, Utah, April 30, 2019 — TCN, Inc., a leading provider of cloud contact…
Read time: 2 min
