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How to Optimize Healthcare Communication in Contact Centers
Discover the crucial role of contact centers in healthcare communication. Learn how TCN's top-tier software can improve patient care.
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Bringing Together Advocates on Health Care Collections
ACA's Health Care Committee Chair Scott Brownlee says ARM industry and health care providers must unite and work together on advocacy.
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Why the Future of Healthcare Depends on Omnichannel Communication
As healthcare continues to evolve, omnichannel communication will become increasingly important for delivering quality care and communication to patients.
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Better Call Center Software Means Better Healthcare Service
TCN is dedicated to bringing healthcare providers the best call center software so you can provide the best service to your patients in the healthcare industry.
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Soup Up Newspaper Subscriptions With Call Center Software
Make the subscription process fast and easy. Improving communication with customers helps establish a sense of loyalty that translates to renewed subscriptions.
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Always Keep Your ARM In Check
Establishing and having an Accounts Receivable Management(ARM) to keep your collections agency in check is crucial. See what it takes to get your ARM in check today!
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Solutions to Power Your Utility Call Center: Don’t Be Kept in the Dark
Take a look at a few groundbreaking utility industry call center solutions that can improve your daily tasks and processes to save you time and money.
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Call Center Software Built for Your Industry
Having what you need for your organization is a must. TCN strives to develop new innovative technology to meet the needs of your call center — whatever the industry.
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Insights to Help You Understand the Modern Consumer
We partnered with OnePoll to conduct a national survey to better understand how consumers view their interactions with contact centers, call centers, and customer service.
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3 Benefits of An Efficient Auto Dialer System
Having an efficient auto dialer system implemented into your call center software has many benefits that can take your call center to new heights of success.
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Assessing the TCPA Legal Landscape, Post-Facebook
Now that the ruling has been made, it’s time to assess the legal landscape and share perspectives about how the number of lawsuits will evolve in the months to come.
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How Healthcare Call Center Software Can Reframe the Patient Experience
Take a look at common problems patients and hospitals experience and see how the right call center software is exactly what you need to succeed.