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About Us

A leading provider of call center software

TCN is a trusted provider of call center software, powering thousands of businesses with customer communication while improving operational efficiency. Supporting billions of interactions each year, our software is powerful, flexible and scalable to meet the needs of any business.

TCN by the numbers


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Our mission

TCN strives to be the go-to, one-stop provider of scalable and affordable contact center software to businesses of all sizes, regardless of industry. We are committed to delivering exceptional technology and service, enabling our customers to streamline their communication needs. We believe in fostering a culture of collaboration and continuous improvement as we work to eliminate the need for long-term contracts and complicated pricing models in the contact center industry.

Our values

Transparency   •   Trust   •   Customer Commitment   •   Innovation   •   Collaboration

Our story

Founded in 1999, TCN supports billions of interactions every year. We’ve stood at the forefront of cloud call center software for over two decades and pushed the boundaries of innovation, exceeding our client’s service expectations. 


TCN is founded

TCN is founded in St. George, UT, and starts selling an industry-first, cloud-based automated voice broadcasting platform to the financial services industry.


TCN expands to Canada

TCN celebrates its first international office in Toronto, Canada.


Inbound & Agent Gateway

Inbound and agent capabilities are introduced, expanding TCN’s reach into different markets and verticals.


TCN + Global Connect

TCN and Global Connect merge and quickly begin working to combine feature sets into one platform.


ClearTouch, a TCN company

TCN opens a subsidiary in India under the ClearTouch brand, meeting the demand of India’s growing economy and diverse call center needs.


Hello, Operator

TCN launches the first release of Operator, an award-winning call center software, setting the groundwork for a more modern agent and manager experience.


A global pandemic

During a worldwide pandemic, TCN leverages its cloud-native platform, to power tens of thousands of agents to work at home.


C3 users unleashed

TCN hosts its first user group conference, C3, filled with training, education opportunities and motivational keynotes.


Workforce Engagement released

TCN Operator offers more with the release of Workforce Engagement and scorecards, allowing managers to maximize individual agent productivity.

Hello, Operator

TCN Operator features a holistic set of easy-to-use, automated agent tools and advanced apps for orchestrating omnichannel communications. TCN’s secure platform integrates seamlessly with leading CRMs and APIs.

Operator Overview


We’re hiring! Explore current opportunities.

Meet the team

Decades of call center and software experience.


Catch up on recent news and articles.

Have more questions? Contact our team.

Contact Us