Email delivery technology made for your modern call center.
By utilizing TCN’s non-intrusive email delivery technology, you can expect to have increased interactions for various applications such as collections, reminder calls, and other essential messages that need to be heard. Cost-effective emails are always delivered to the inbox and can have a lasting impression.
Email Delivery Applications
- General Customer Interactions
- Overdue Payment Reminders
- General Notifications and Reminders
- Marketing Promotions
- Appointment Confirmations
Benefits of Email Delivery
Business Intelligence (BI) – TCN BI gives you insights into email messages, communications, and interactions right from the start.
HTML Editor – Customize any part of your email with your brand and message. Even pull data from an import field for further customization.
No Send Limits – Our platform is scalable to hundreds of thousands of emails.
Reply Back – Continue client and agent conversation through email once your email has been sent.
Unsubscribe Preferences Built-In – Manage your unsubscribe list to ensure compliance with email regulations.
Omnichannel – Deliver a unified message across voice, SMS, and email campaigns.
List Building – Manage various lists based on any number of criteria.
International Capabilities – No boundaries; choose when and where to send your email.
Check out TCPA tips and best practices for your call center.
Watch NowRelated Resources
Click or call today for a free demo and let TCN help transform your contact center.
Request a Demo