Platform Updates Archives - TCN

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January 20, 2021
Updates Coming Soon to TCN’s Call Center Software

TCN is getting an update. Check here for the latest updates to our call center software and customer experience platform.

Read time: 1 min
July 20, 2020
Platform Update: Room 303, A Call Center Chat Application for Internal Communication Between Agents and Manager

Room 303 provides seamless agent-to-agent and agent-to-manager call center communication. This internal chat helps improve communication and customer service.

Read time: 1 min
June 26, 2020
Platform Update: Distributed Agent for Call Centers

TCN’s agent-based call center software will improve your organization’s stability, flexibility, and redundancy.

Read time: 1 min
April 21, 2020
TCN Launches List Management Services for Its Comprehensive Cloud Contact Center Platform

TCN announced today the launch of its List Management Services (LMS), a new addition to TCN’s robust cloud contact center platform.

Read time: 2 min
April 30, 2019
TCN Launches New Natural Language Compliance Tool for Its Comprehensive Cloud Contact Center Platform

TCN launches new natural language compliance tool for comprehensive cloud contact center platform. Call us today: 866-745-1900

Read time: 2 min