How TCN’s Pricing Model Saves Your Contact Center Money

Whether you’re looking to cut costs or more efficiently utilize your resources, businesses from any industry are united by one common goal: saving money. 

This is no different for contact centers. However, other contact center software providers cite specific solutions, such as automation and AI-supported solutions, as the primary avenue for optimizing your revenue cycle. What sets TCN apart is that, in addition to our cost-efficient solutions, our unique pricing model is the largest cost-cutting asset we can provide for your business. 

Save your contact center money with the right pricing model

No matter what solutions you implement into your contact center, if you aren’t with a vendor who provides a competitive pricing model, you still could be wasting money. That’s why TCN has always prioritized customer-centric pricing that ensures you don’t have to choose between value and cost.

Here are all the details about how TCN’s pricing model saves your contact center money:

Only pay for what you use

With the option to build the contact center software platform that works perfectly for your business by hand-picking which solutions your business needs to succeed, you have our word that you will never be stuck choosing from bundles that only most closely match your needs or paying for tools you do not need. 

No contracts

Because TCN believes so much in our contact center software platform, we never require contracts. This enables you to stop and start service whenever you need to, giving you the peace of mind that we offer quality service and always prioritize you and your revenue cycle. 

No minimums or licenses

When you choose TCN, you will save money by never having to worry about hidden fees, monthly minimums or seat licenses. Are you convinced that TCN is the most customer-centric contact center software platform yet? If not, visit this resource to see exactly what sets TCN’s pricing model apart and how it can help your contact center cut costs. 

Save your contact center money with the right solutions

Although TCN’s one-of-a-kind pricing model is a key differentiating factor when it comes to running a cost-efficient contact center, it’s also important to highlight that it is not the only way TCN can help you save money. In fact, we have an entire suite of solutions designed to help you do just that, including:

Self-service options

Think of it this way: if a customer needs to contact your call center for help resolving an inquiry, would it be more cost-effective to have them work with one of your agents or utilize a self-service solution like Interactive Voice Response (IVR) or a chatbot? You guessed it. Providing options like these is a huge money saver.

AI-supported solutions

Along the same vein, taking advantage of automation ensures you cut costs in other ways. For instance, by taking the load off your agent’s shoulders, you ensure you prioritize employee satisfaction in your efforts to optimize your revenue cycle, leading to decreased agent turnover.  

However, self-service solutions like IVR and chatbots are not the only way to accomplish this. In fact, AI-powered solutions can help you more effectively utilize the resources you do have, leverage your data to make targeted improvements, avoid wasting time and more. 

Compliance-centric operations

Focusing on data security and compliance is vital if you want to avoid hefty fines and a loss of customer trust. Not only does it ensure that customer satisfaction and retention don’t suffer, it also prevents the huge revenue losses that come from compliance breaches. That’s why choosing a contact center software provider like TCN, which makes data security and compliance effortless, is a great way to save your contact center money.

TCN is the best at helping your contact center save money

The good news doesn’t stop there. On top of competitive, AI-powered solutions that will help you stay compliant, TCN’s contact center software platform is also characterized by seamless integrations, unmatched customer service and solutions that are tailored to help contact centers in any industry succeed.

See this page for more information about how TCN’s contact center software solutions will help you optimize your revenue cycle.