St. George, Utah & Vancouver, Washington – August 24, 2016 – TCN, Inc., a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide, today announced its strategic partnership with The InterProse Corporation, a provider of cloud-based software applications for accounts receivable and debt management. Under this partnership, The InterProse Corporation has integrated TCN’s cloud-based contact center suite, Platform 3.0, into WebAR, its debt collection platform, enabling customers to increase collection rates and better streamline payment management and reporting capabilities.
Designed for collection agencies, healthcare providers, government agencies, utilities, original credit guarantors, debt buyers and collection attorneys, WebAR is an industry-leading, cloud-based account management and debt collection platform for processing payments, managing client assignments, collecting data and streamlining overall client relations. Serving nearly 100 customers nationwide, WebAR has been proven to increase collection rates by up to 200 percent, without adding staff, while decreasing overhead costs by as much as 200 percent.
“TCN is a fantastic dialer partner. Our integration with TCN’s dialing platform has played a pivotal role in helping our customers expand their ecosystems and stay in routine contact with their clients,” said Matthew Hill, president and CEO of The InterProse Corporation. “TCN’s automated dialing feature acts as the center of the universe for many of our customers, and we remain confident that this partnership will only continue to help fuel growth and build momentum for our customers.”
As WebAR’s sole dialing partner, TCN’s Platform 3.0 provides its customers with a highly automated dialing tool to increase efficiency and productivity for debt collection and processing.
“We are thrilled to be offering our dialing platform as an extension of WebAR’s already robust dashboards,” said Terrel Bird, CEO and co-founder of TCN. “WebAR’s open architecture is a perfect pairing with TCN’s modern, customizable platform and we’re confident that end users will continue to leverage the combined benefits while streamlining their operations.”
TCN Platform 3.0 is a cost-effective, advanced cloud-based contact center suite that eliminates the need for complicated hardware and improves connectivity between agents and customers, increasing efficiency without the need for additional staff. It provides industry-leading features such as predictive dialer, Interactive Voice Recording (IVR), call recording, and business intelligence. Its “always-on” cloud-based delivery model gives end-users the ability to quickly and easily scale and adjust to evolving business needs.
TCN is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. Founded in 1999, TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology, such as predictive dialer, IVR, call recording, and business intelligence required to optimize operations and adhere to TCPA regulations. Its “always-on” cloud-based delivery model provides customers with immediate access to the latest version of the TCN solution, as well as the ability to quickly and easily scale and adjust to evolving business needs. TCN serves various Fortune 500 companies and enterprises in multiple industries including newspaper, collection, education, healthcare, automotive, political, customer service, and marketing. For more information, visit https://dev.tcn.com/ or follow on Twitter @tcn.
About InterProse Corporation:
Founded in 1996, The InterProse Corporation, located in Vancouver, Washington, is a provider of cloud-based products and solutions for accounts receivable and debt collection. Serving clients in health care, retail, government, utilities and their third-party partners, InterProse’s products allow for critical business processes to be implemented in days instead of months, contributing significantly to time and personnel resource savings. For more information, visit http://www.interprose.com/ or follow on Twitter @InterProse.
Media Contact for TCN:
Gabriel Marketing Group