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Training and Support

At TCN, we believe in providing the best possible customer experience. To this end, we use our continuous development model to ensure you always have access to the best technology we can offer. Getting you access to our latest and greatest features is a breeze thanks to our complimentary service and support, available 24 hours a day, 7 days a week.

Your dedicated Account Management team will work with you from day one to get you up and running as smoothly and quickly as possible. The same team will continue to provide you support and assistance day in and day out. Our support covers training on all new and enhanced feature sets, troubleshooting, and even training for new employee hires.

  • 24/7 Complimentary Support
  • Dedicated Management Team
  • Feature Consultation and Discovery
  • On-site Visits
  • New User Training
  • Arrange Professional Voice Talent recordings in Your Language
  • Help Coordinate Local and Global Strategies

Interested in incorporating a voice and text strategy to your call center? Learn more about our Inbound and Outbound software to see if TCN’s cloud-based call center platform is right for you.

Request a Demo: Click or call today and let TCN help transform your contact center.