
UK Consumer Survey eBook 2025
Discover how UK consumers feel about automation in customer service. TCN's 2025 survey reveals key insights to enhance customer experiences.
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Discover how UK consumers feel about automation in customer service. TCN's 2025 survey reveals key insights to enhance customer experiences.
Download the eBook
Discover TCN's new Business Intelligence solution! Join our webinar on Oct 23, 2025, at 11 a.m. (MDT) to see how it saves time, money, and resources.
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Survey reveals what consumers want: data on live agents, negative reviews, loyalty, and how much they'll pay for great service.
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The survey shows that consumers want efficient customer service with fewer transfers, disconnections, and proactive communication.
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TCN helped The Advocate improve customer service, cut costs and boost efficiency with IVR, queued callback and conversational analytics.
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Synapse is an intelligent automation tool for contact centers that boosts efficiency by allowing users to create custom workflows that automatically execute predefined tasks based on specific triggers and conditions.
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Enable agents to send a text or email during an active call, without interrupting the conversation, improving productivity and customer satisfaction.
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With TCN Flows, you can easily build automated conversations by connecting pipelines that can automate tasks.
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Dive into everything you need to know about how you can maximize your resources and future-proof your contact center with AI-enhanced agent allocation.
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