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TCN + Finvi

A partnership that elevates your business

Two of the most well-respected companies in the accounts receivable management (ARM) industry have united to provide a more comprehensive solution for your revenue recovery needs. Plus, as a part of TCN’s unified and scalable platform, we easily integrate with Artiva RM, FACS, Velosidy and Artiva HCx. You can’t go wrong with this partnership – in fact, when you begin to utilize TCN, you’ll be joining over 1,500 happy clients around the world.

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On the road to a powerful integration and increased efficiency

Vendor consolidation means less need for more integrated systems, and the TCN and Finvi partnership is designed to deliver just that – bringing you closer to streamlined operations and increased efficiency.

Customized automation

Configure payments and automate tasks for a seamless customer experience.

Faster performance

TCN Operator is fast to use, configure and execute. Get more done quickly, accurately and consistently.

Easy integration

Experience a simple setup that allows you to quickly deploy and manage your integration.

Compliance tools you can trust

With the TCN and Finvi integration, users can access our robust compliance suite, where managers can build specific rules tailored to meet industry regulations. TCN’s entire suite of compliance solutions is full of products and tools that help minimize security risks while reducing human error. Plus, with access to Natural Language Compliance (NLC) and List Management Services (LMS), you can automate compliance processes and your data flow.

A partnership designed for results

With Finvi, you get reliability you can count on, meaning you can operate with significantly less downtime. Plus, TCN’s platform takes it one step further by streamlining communication and operations, maximizing agent time through smart scheduling and empowering you with no limits on line capacity. The result: boosted scalability, higher agent utilization and maximized productivity. Ready for your agents to always be ready to perform?

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Features you get with TCN + Finvi

Centralized reporting hub

Get real-time TCN results with Conversational Analytics and Business Intelligence.

Omnichannel capabilities

Connect with your customers on whatever channel they prefer – SMS, voice, email or chat.

Self-service

Enhance your contact center by taking advantage of Inbound IVR so your customers have the best experience possible.

Powerful tools backed by powerful service

If you’re a part of the ARM industry, this integration just makes sense. With award-winning customer support and dedicated account managers, you’re gaining more than just tools. Plus, TCN’s pay-per-use pricing model maximizes your return on investment by giving you access to the entire customizable platform and helping you maintain a low cost of ownership. The best part? There’s no cost to migrate.

See what our experts have to say

“To date, we have over 100 organizations switched to TCN Operator, equating to collectively over 39 million calls in 30 days via the Finvi integration. We are excited to work with everyone looking to improve operations with TCN’s solutions.”

McKay Bird

Chief Marketing Officer | TCN

Improve efficiency and boost profitability within your contact center with TCN.

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