Webinar: Inside TCN’s Acquisition of Abstrakt
Webinar Replay
Meet our speakers
-
Jesse Bird
Co-founder and CTO | TCN
-
Darrin Bird
EVP and COO | TCN
-
Greg Reffner
VP, AI Workforce Optimization | TCN & Founder, Former CEO | Abstrakt
What to expect
During the webinar, you’ll get to hear from TCN’s leaders as they:
- Break down the acquisition: Learn why Abstrakt was a natural fit for TCN, what the technology brings to the TCN platform and what it means for your contact center today.
- See Abstrakt in action: Get a live role-play demo of Abstrakt’s real-time agent assist and automated quality assurance (QA) capabilities. And yes, we’ll also share real results Abstrakt customers are seeing today!
- Look ahead at what comes next: Hear how Abstrakt fits into TCN’s broader vision for agent performance, workforce optimization and AI.