Refining Your Digital Engagement Strategies with TCN’s Texting
Webinar Replay
Meet our speakers
-
Bryce Payne
Vice President of Business Development, TCN
Your roadmap to successful sends
Join TCN for an in-depth webinar to learn how to scale your texting capabilities without adding manual overhead or legal risk. Texting is relevant across every industry, which is why understanding its nuances and strategies is essential for every contact center. This webinar provides a roadmap for successfully implementing texting into your current digital engagement strategy.
We cover the essential do’s and don’ts of leveraging texting in your contact center.
Watch the replay to learn how to:
- Understand website requirements: Navigating the “Call-to-Action” Audit, ensuring you clearly have your opt-in, terms and privacy policy accessible.
- Establish a relationship: Understanding the best ways to establish a relationship instead of simply dropping a text.
- Choose the right numbers: Understand the differences between 10-DLC, toll-free and short codes to ensure successful delivery without wasting money.