A TCN Ebook

A Summary of Regulation F and Its Changes to the FDCPA

Since Regulation F went into effect, collection agencies have had to change their communication practices and understand how to avoid big fines or legal trouble. Regulation F instituted many changes for the collections industry but TCN has you covered with a comprehensive summary of the regulation’s details, its changes to the FDCPA and how it affects contact center collections.

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A Summary of Regulation F and its Changes to the FDCPA

Keep up with compliance changes

In this eBook, the Reg F debt collection rules issued by the CFPB are broken down into an easy and digestible summary. Quickly brush up on the compliance clarifications and make sure your contact center is on track. Download to learn more about rules concerning:

  • 7 calls in 7 days
  • Limited-content messages
  • Retaining compliance records
  • Email and text messaging