Oct 30, 2019

Contact Center Executive Clint Laubaugh to Showcase TCN’s Advanced Contact Center Technology at LISTEN™ 2019

Posted In: Partners, Speech Analytics Author: TCN

WHAT: Hosted by CallMiner, LISTEN™  2019 brings together industry-leading analysts, thought leaders and product experts to share tips and best practices for acquiring intelligence from customer interactions. This year’s annual event will feature several keynote speakers, more than 50 industry workshops and exchanges as well as demonstrations and breakout track sessions for contact center executives, […]

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call center technology

Jun 15, 2018

TCN’s Call Center Technology Predictions for 2019

Posted In: Blog, Call center technology, Speech Analytics Author: TCN

We all love predictions – and the pursuit of call center technology as a competitive edge – that gets the pulse racing. That’s why the Executive Vice President at TCN Inc., Darrin Bird, is sharing his predictions for the upcoming year. So, strap on your visionary goggles and have a look beyond the veil of […]

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