Apr 01, 2020

TCN Offers Complimentary Outbound Communications Tools for Contact Centers Amidst COVID-19 Pandemic

Posted In: COVID-19, Omni-Channel, Outbound, Press Author: TCN

St. George, Utah – April 1, 2020 – TCN, Inc., a leading provider of cloud contact center technology for enterprises, contact centers, BPOs and collection agencies worldwide, announced today the company is offering complimentary outbound communication tools to all current customers and non-customers. In lieu of coronavirus (COVID-19), TCN is equipping companies with the communication […]

Read »

call center technology

Jun 15, 2018

TCN’s Call Center Technology Predictions for 2019

Posted In: Business Intelligence, Now Trending, Omni-Channel, Speech Analytics Author: TCN

We all love predictions – and the pursuit of call center technology as a competitive edge – that gets the pulse racing. That’s why the Executive Vice President at TCN Inc., Darrin Bird, is sharing his predictions for the upcoming year. So, strap on your visionary goggles and have a look beyond the veil of […]

Read »

May 23, 2017

TCN Unveils AgentSMS, a New SMS Texting Feature for Its Advanced Cloud-based Contact Center Platform, Platform 3

Posted In: Omni-Channel, Press Author: TCN

St. George, Utah – May 23, 2017 – TCN, Inc.,a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs and collection agencies worldwide, announced today the launch of AgentSMS, a new SMS texting feature for its cloud-based contact center platform, TCN Platform 3.0. With AgentSMS, contact center agents and customer service professionals […]

Read »