TCN To Showcase Latest Cloud Contact Center Features at IQPC’s 2019 Customer Contact Week in Las Vegas
WHAT:
The world’s largest customer contact event, 2019 Customer Contact Week, will bring together more than 2,500 contact center and customer care professionals and more than 200 exhibitors on June 24-28, 2019. The conference will celebrate 20 years of customer contact champions while introducing cutting-edge technology and innovations for the industry.
During the 2019 Customer Contact Week Conference, TCN – a leading provider of cloud contact center technology for enterprises, contact centers, BPOs and collection agencies worldwide – will showcase its comprehensive cloud contact center platform, proven to optimize operations, improve agent efficiency and increase customer satisfaction. TCN will feature its latest technology announcements – i.e. natural language compliance, workforce optimization and speech analytics – in addition to its core call center solutions – i.e. predictive dialers, interactive voice response (IVRs), call recording, business intelligence and various omnichannel tools.
WHEN
June 24 through June 28, 2019
WHERE:
Booth #1125
2019 Customer Contact Week
The Mirage – 3400 S. Las Vegas Blvd, Las Vegas, NV 89109
For more information on the 2019 Customer Contact Week, or to schedule a meeting with a TCN executive at the conference, visit: https://info.tcn.com/iqpc-customer-contact-week-2019
About TCN
TCN is a leading provider of cloud contact center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. Founded in 1999, TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology, such as predictive dialer, IVR, call recording, and business analytics required to optimize operations and adhere to TCPA regulations. Its “always-on” cloud delivery model provides customers with immediate access to the latest version of the TCN solution, as well as the ability to quickly and easily scale and adjust to evolving business needs. TCN serves various Fortune 500 companies and enterprises in multiple industries including newspaper, collection, education, healthcare, automotive, political, customer service, and marketing. For more information, visit https://www.tcn.com/ or follow on Twitter @tcn.
About the Author:
TCN is a global provider of a comprehensive, cloud-based call center platform for enterprises, contact centers, business process outsourcing firms (BPOs) and collection agencies. Founded in 1999, TCN combines a deep understanding of the needs of call centers with a unique approach to pricing – no contracts, monthly minimums or maintenance fees – that supports rapid scaling and instant flexibility to changing business needs. TCN’s contact center platform, TCN Operator, features a holistic set of easy-to-use, automated agent tools and advanced apps for omnichannel communications, workforce engagement, compliance & data management, integration & automation, intelligence, reporting & analytics and collaboration & accessibility. TCN is trusted by Fortune 500 companies and enterprises of all sizes in multiple industries in many countries.