TCN Call Center Webinar: A Positive Outlook on Current and Future Landscape of TCPA
St. George, Utah – January 14, 2016 – TCN, Inc., a leading provider of cloud-based call center technology for enterprise, contact centers, BPOs and collection agencies worldwide, will hold a free webinar with Attorney Eric Allen of Allen, Mitchell & Allen, PLLC to discuss the current and future landscape surrounding the Telephone Consumer Protection Act (TCPA). The informative webinar will educate attendees on what the contact center industry is doing and how companies can successfully implement changes into their organization.
WHEN:
Thursday, July 21 at noon, MT (2 pm, ET)
WHERE:
To register for the webinar, visit: http://info.tcn.com/a-positive-outlook-current-and-future-landscape-on-tcpa
DETAILS:
Attorney Eric Allen will educate attendees on the following:
- State of the TCPA and compliance
- Why compliance is still important
- How to handle compliance issues and complaints
- Future outlook
In addition, the webinar will cover some positive TCPA case law scenarios.
WHO:
Eric Allen, Managing Attorney at Allen, Mitchell & Allen, PLLC. – After working in the call center industry for many years, Allen entered private law practice to advise and defend telemarketers, lead generators and dialer vendors. He regularly offers cutting-edge advice on TCPA, TSR and state regulatory matters, as well as defends marketers in consumer class action lawsuits and government investigations. Allen’s law partners came to the firm to add additional expertise on telemarketer licensing, bonding, litigation and compliance strategy. Allen and his partners help their clients find creative solutions to the new legal hurdles direct marketers face.
Adam Dummar, Technical Operations Manager at TCN – Dummar manages new client implementation, testing of systems updates, ensuring client satisfaction. He routinely travels to client sites and assists with setup and training for new accounts as well as troubleshooting and presenting new features to existing clients.
About TCN:
TCN is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. Founded in 1999, TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology, such as predictive dialer, IVR, call recording, and business analytics required to optimize operations and adhere to TCPA regulations. Its “always-on” cloud-based delivery model provides customers with immediate access to the latest version of the TCN solution, as well as the ability to quickly and easily scale and adjust to evolving business needs. TCN serves various Fortune 500 companies and enterprises in multiple industries including newspaper, collection, education, healthcare, automotive, political, customer service and marketing. For more information, visit https://www.tcn.com/ or follow on Twitter @tcn.
Media Contact for TCN:
Christine Mulquin
Gabriel Marketing Group
christinem@gabrielmarketing.com
Tel: 301-910-2289
About the Author:
TCN is a global provider of a comprehensive, cloud-based call center platform for enterprises, contact centers, business process outsourcing firms (BPOs) and collection agencies. Founded in 1999, TCN combines a deep understanding of the needs of call centers with a unique approach to pricing – no contracts, monthly minimums or maintenance fees – that supports rapid scaling and instant flexibility to changing business needs. TCN’s contact center platform, TCN Operator, features a holistic set of easy-to-use, automated agent tools and advanced apps for omnichannel communications, workforce engagement, compliance & data management, integration & automation, intelligence, reporting & analytics and collaboration & accessibility. TCN is trusted by Fortune 500 companies and enterprises of all sizes in multiple industries in many countries.