May 13, 2011

Staying Current on Cell Phone Scrubbing

Posted In: News, TCN Features Author: TCN

With TCPA compliance being a hot topic for the past 2 years, TCN clients should take comfort in the fact that they have had the best TCPA compliance tools at their disposal all along. TCN offers a sophisticated 2 tier security in identifying cell phones and allowing our clients to take proper action with phone […]

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May 09, 2011

TMCNet.com Covers New Website

Posted In: Buzz, News Author: TCN

It has been only a week since TCN launched its new website and the response has been overwhelming. Dave Bethers, VP of Sales said in response to the new website and the way cloud call center solutions is heading, “Many people have speculated on what the acronym ‘TCN’ stands for; we would tell them Telephone […]

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May 02, 2011

TCN Unveils New Website to Keep Pace with Feature Growth

Posted In: News, Press Author: TCN

Running a nimble and innovative technology company can be a lot like caring for a gaggle of growing children: one must constantly buy new clothes to accommodate gangly and growing limbs. In this analogy, the clothes are a company’s website. The analogy holds: like clothes, a website should accurately portray its owner’s personality. It should […]

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Aug 30, 2010

TCN Releases SoftPhone: Complete Call Center Technology Now Available in Minutes

Posted In: Press Author: TCN

TCN, Inc. today released next-generation call center technology: the TCN SoftPhone. Now TCN clients can utilize on demand TCN’s full Virtual Call Center suite of products to contact customers – without having to purchase a single phone or to engage a telco provider.

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Jul 28, 2010

More Connections and Fewer Abandons with TCN Intelligent Call Routing and Prime Time Dialing

Posted In: Press Author: TCN

TCN today released several intelligent dialing features that improve clients’ ability to comply with internal dialing conventions and state and federal regulations. These features also greatly improve the customer-agent experience and right-party-contact efficiency.

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May 26, 2010

TCN Releases “True Blended” Agent Gateway and Predictive Dialing

Posted In: Press Author: TCN

TCN is pleased to announce the release of its True Blended call technology. Building upon TCN’s innovative customizable outbound predictive dialer and agent gateway, TCN has now added an inbound component. Together, these outbound and inbound call technologies provide TCN clients with truly blended Agent Gateway and Predictive Dialing capabilities.

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Jan 26, 2010

TCN Now Offering Cyborg Consulting – Free

Posted In: Press Author: TCN

It isn’t every day that one gets offered Cyborgs…for free. TCN Inc., a leading provider of interactive voice messaging and predictive dialing, announced today its offer of free consulting services to all clients. In this current day of advanced technologies, business fundamentals are often overlooked. Companies lack the manpower or initiative to ensure they are […]

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Dec 13, 2009

TCN Announces $5,000 Special Offer to Try Out Their Dialing Services

Posted In: Press Author: TCN

TCN, Inc. is announcing a special offer: $5,000 in free dialing for those collection agencies using hardware or hosted dialers who convert to the TCN Hosted Dialing or Integrated Messaging Platform. TCN’s unique technology simplifies conversion and requires no additional infrastructure. TCN consultants will first briefly meet with management to determine the agency’s needs. Within […]

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