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3 Ways to Maximize Efficiency with a Blended Call Center
Transitioning to a blended model delivers many benefits and increases client contact rates by as much as 20%-50% over traditional outbound-only campaigns.Read time: 2 min
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Top Seven Benefits of a True Blended Call Center Environment
With a true blended call center, agents will have comprehensive support in inbound and outbound scenarios and be able to make the transition seamlessly.Read time: 4 min
